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Service Follow Up & CRM
SFUS - Service Follow Up & CRM System
SFUS is tailored for service departments of intrument manufacturers or their distributors who give first-line support to their customers. It is designed totally web based on .NET platform using Microsoft tools and Database.
Basic functions of the package are :
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Customer contact info including invoice and multiple location info where the instruments are installed.
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Instruments database sold to its customers.
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Yearly maintenance agreements and their offers.
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Detailed service information given by service engineers provided to each customer for each instrument on each incident chronologically
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Service reports saverd as attachments.
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Spare part inventory of the service company including the individiual stocks carried with the service engineers in their toolbags.
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Detailed reporting on Customer-Instrument-Servis Engineer- Instrument Application Area-Maintenance Agreement. The reports can be exported to Excel.
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Batch envelope and label printing on contact info.
Out of the box Software
- Real Estate DB
- Service Follow Up & CRM
- Physical Archiving
It is designed as a tri-lingual web based software enabling local authorities as well as the local real estate agents to maintain the real estate inventory of a region so that new tennants or property owners can find the suitable apartments or buildings for themselves. Creation of real estate DB contains user defined fields with high flexibility. It is part of an integrated system which support GIS and high level of security. It is curently being used by a canton of Switzerland. The package is developed on ASP . NET and MS SQL Server DB technologies.
SFUS - Service Follow Up & CRM System
SFUS is tailored for service departments of intrument manufacturers or their distributors who give first-line support to their customers. It is designed totally web based on .NET platform using Microsoft tools and Database.
Read more...Web based .NET Framework 3.5 and SQL 2008 software for companies providing Physical Archive Services at geographically different locations..
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